What is going on with mail delivery in America?

Misdelivered mail: Getting USPS to respond

"... From mail in the wrong mail boxes to packages on the wrong door steps, Slaugh and other residents say misdelivered mail has plagued their Southeast Bellevue community for more than a year. Slaugh is just thankful the neighbor who recently got her mail is honest. "My American Express credit card and my bank statement with all my numbers- everything on it, went to her," Slaugh explained. ..."   
Source: www.komonews.com

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