POSTAL NEWS

...from various sources.
Showing posts with label mail volume. Show all posts
Showing posts with label mail volume. Show all posts

12.23.2009

Postal Service Internet Change of Address is Accurate, Secure and Green


"USPS no longer displays hardcopy change-of-address (COA) forms at its retail locations.

Hardcopy COAs — part of The Mover’s Guide — are only available behind the counter, where customers have to request them from a retail associate.

Why the change? The Postal Service wants retail associates to encourage customers to use the Internet version instead.

Internet Change of Address (ICOA) is a more accurate option. There’s no chance of error due to illegible handwriting. The higher degree of accuracy means reduced undeliverable-as-addressed mail volume and lower cost.

ICOA also is fast. On average, USPS processes 97 percent of all ICOA transactions into the Change of Address System within two days after they’re filed. In FY 2009, customers entered their changes of address sooner using ICOA than they did using hardcopy forms — with 60 percent entered on or before the day the customer moved compared to only 20 percent for hardcopy forms.

The sooner USPS knows about the customer’s move, the sooner the Postal Service can begin forwarding the customer’s mail.

Equally important, ICOA is a more secure option. USPS requires online customers to use a personal credit card or debit card for identity verification.

And it’s green. ICOA not only eliminates the use of paper, but this year, the Postal Service expects the ICOA share of all COA orders to increase more than 25 percent, generating about $2 million in incremental revenue. So the next time you speak with a customer about filing a COA, suggest the online option at usps.com/moversguide. "  
Source: liteblue.usps.gov




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7.15.2009

USPS prepares for five-day delivery


"...Unions, on the other hand, uniformly oppose five-day delivery; labor leaders have blasted the proposal, saying it would eliminate thousands of jobs and hurt the Postal Service’s already-sagging mail volume. ..."  
Source: federaltimes.com




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6.23.2009

APWU on Five-Day Delivery: Don’t Do It!


"... “This decision is the worst possible response to unusual circumstances that have adversely affected mail volume,” the union president wrote. It assumes that the economy will not recover, and that mail will not serve as a viable medium for commercial activities...."  
Source: www.apwu.org




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